Data Center Support
Expert support for power ensuring 24/7 uptime
Infrastructure Integrity Guaranteed. We secure your core systems for continuous high performance and resilience.
Data Center Support
Data Centre Support Essentials E-learning Core Infrastructure
The Data Centre is the inseparable heart of any current, data-driven company, as it is the secure physical location that hosts all mission-critical IT resources, namely servers, storage devices, networking equipment and programs. Data Centre Support Services would be the basis of maintaining a perfect operation of these systems. Such support includes the thorough maintenance of the physical environment such as 24/7 check of temperature, humidity, power and fire suppression systems. Any breakdown in any of these domains may cost the hardware and system downtime that is catastrophic. SM Technology aims at preventative strategies and timely technical response to ensure the high availability and integrity of the whole Data Centre facility.
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Hardware and Workmanship and Operational Effectiveness.
Being a good Data Centre support is not about keeping the lights on and the room cool; it goes beyond that and is about the ability to handle the hardware life cycle and efficiency of the hardware. The services offered by SM Technology include hardware installation, configuration, proactive maintenance as well as eventual decommissioning of assets. This involves the administration of complex power distribution units (PDU) and the uninterruptible power supplies (UPS) as a way of delivering clean and reliable power supply. Moreover, our support will be geared towards making the Data Centre as energy-saving as possible, using best practices in cooling and server virtualization to make sure that the operations are made as inexpensive as possible, but still offer maximum performance to all application and services being hosted.
Data Center Support
Disaster Resilience and Physical Security
In Data Centre operations, security and resilience are the most significant ones. SM Technology maintains physical access to your critical data with multi-factor authentication, biometric scan and video monitoring on. In addition, we have stringent Disaster Recovery (DR) and Business Continuity (BC) plans. These include installation of data backups, redundant systems and explicit steps of recovery of system in case of major outage in the system, a natural disaster or security breach that can be executed at the earliest. Through intensive physical security and a strong recovery strategy, SM Technology makes sure that your data centre is a safe, impregnable strong hall that holds the most valuable digital assets that you may have.
